
This course introduces students to the principles and practices of food and beverage service in the hospitality industry. It focuses on equipping learners with knowledge and skills necessary to deliver professional service in various food service establishments such as restaurants, hotels, cafes and catering operations.
Learners will gain practical insights into types of service, customer interaction, table settings, order taking, hygiene standards, as well as understand roles and responsibilities of food service staff.
Course objectives
By the end the course, students will be able to:
.Understand the structure and operation of food and beverage service areas
.Identify different types of food and beverage service methods(e.g. a' la carte, buffet, room service)
.Demonstrate effective customer service and communication skills
.Set tables, take orders, and serve food and beverages according to standard procedures
.Apply hygiene and safety standards in a food service environment
.Recognize the importance of teamwork and professionalism in service delivery
- Teacher: Nereay Minayo